Quality Resource Manager

Job Description
1. Continuous Quality Improvement
Leads and coordinates quality improvement, patient safety and clinical effectiveness initiatives to support organizational goals.
Analyze processes and collaborates with staff and managers to implement sustainable improvements and innovations.
2. Incident Report Management
To administer hospital-wide incident reporting, review all incidents to ensure corrective and preventative actions are implemented, incidents are graded and learning is communicated.
Perform investigation on incidents using tools such as Root Cause Analysis to identify the root causes of the incident and prevent recurrence.
Consolidate and analyzes incident data, preparing summary reports on trends, key issues and remedial actions for relevant HODs.
Identify potential sentinel events and escalates promptly for comprehensive investigation and full Root Cause Analysis.
Ensure timely submission of mandatory reports to the MOH for designated rep...