Quality Supervisor

Overview:
Ensure timely delivery of reports and analysis required by customers, as well as oversee WWS's quality department to ensure compliance with established standards.
**Job Description**:
- Resolution of quality-related problems.
- Manage the WOW system.
- Generate quality alerts in the event of any incident.
- Attend weekly and monthly meetings with clients.
- Make weekly report to present to the client.
- Follow-up to audit findings.
- Damage monitoring.
- Monthly report for damage collection (when applicable).
- Provision for damages (where applicable).
- Settlement of damages with customer and carriers.
- Preparation and performance of audits.
- Support all areas.
- KPI management
- Coordinate the documentation and follow-up of non-conformities and corrective/preventive actions.
- Communicate the results of quality inspections to the supervisor and propose actions to improve performance.
- Foster a culture of quality throu...