Quality Supervisor

Quality Supervisor is responsible for coordinating and performing day-to-day quality monitoring, review activities, and process assessments across Scrubbed’s service lines. The role’s primary objective is to reinforce a strong quality culture through coaching, documentation, and support. This role ensures work outputs adhere to internal quality standards, client expectations, and applicable professional and regulatory requirements. The Quality Supervisor partners closely with the Quality Manager and Operations Senior Managers and Managers to identify process gaps and recommend improvements.

Responsibilities

• Perform quality reviews of deliverables, documentation, and processes across assigned service lines.
• Monitor adherence to Scrubbed quality policies, procedures, and professional standards.
• Document review findings, observations, and recommendations clearly and accurately.
• Escalate quality concerns and risks to the Q...