Quick Commerce Marketplace Experience Lead

Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.


Job Description

Major Responsibilities:
End-to-End Vendor Operations & Performance

Own the complete vendor operations lifecycle, ensuring seamless integration and performance across the marketplace.
Manage ground-level operational teams, taking direct responsibility for their performance, productivity, and output.
Ensure all operational targets are met with the highest standards of quality, implementing course corrections where necessary to maintain service excellence.
Design and streamline touchpoints to reduce friction for vendors, directly impacting t...