R&D Customer Success Automation Engineer

Description

The opportunity

We’re looking for an R&D Customer Success Engineer to join our research and development department, which is responsible for the automation logic relevant to Energy Storage, Renewable, and Energy Hub automation product families within the PGGA – Power Conversion Solutions team. The proposed role is available in the Hitachi Energy Grid Automation offices in Genoa/Milan, Italy, and in Seville/Madrid, Spain. Being part of a global team, you will interact with various stakeholders of the organization and Engineering teams worldwide.

You will play a key role at the interface between customer sites, Operations, and R&D. This position is critical in ensuring that customer-driven requirements—especially those arising during engineering and commissioning phases—are properly supported, understood, and transformed into high-quality product improvements.

The role combines deep technical expert...