Job Description
As a Real State Media Admin Assistant, you're not just managing projects — you're ensuring every client feels prioritized, understood, and taken care of from the first call to final delivery.You'll manage details with precision, act with urgency, and uphold our company's high-touch, high-quality standards in everything you do.ResponsibilitiesRespond to all client communications rapidly and thoughtfully (texts within 5 minutes, emails within 30 minutes, phone calls answered live)Send proactive updates on deliverables, timelines, and revisionsHandle scheduling, confirmations, and day-before group chats with clients and creative specialistsTrack and follow up on all outstanding requests — nothing slips through the cracksUphold our service standard: under promise, over deliver, always offer a solutionProject and Media CoordinationManage the project dashboard daily to track QC, delivery status, and upcoming ordersAssign projects to the correct editors or photographers based on SOPsPrepar...
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