Real-time analyst salary : r35 000 - r38 000 per month

The Real-Time Analyst position is instrumental in achieving business service level objectives efficiently. This role focuses on managing real-time operational processes to ensure optimal performance throughout the day. Responsibilities include monitoring key metrics, making timely adjustments to staffing levels, and optimising resources to meet service level targets. A keen eye for detail and strong analytical skills is vital in driving operational efficiency and delivering outstanding service to our customers. Duties & Responsibilities Efficiently manage intra-day staffing and service levels; Provide timely, accurate reports on intra-day performance; Monitor and drive schedule adherence; Communicate effectively with internal and external customers; Perform other duties and assignments as directed. Technical Skills Proficient in Excel with strong skills in data manipulation, including scrubbing, dissecting, and shaping data to create customised reports; Familiarity wi...