Real-Time Operations Analyst – Global CX Enablement

Unify-Cx in Barranquilla is seeking an RTA to monitor demand patterns and operational efficiency, ensuring timely communication with stakeholders. The ideal candidate has 1-3 years of experience in customer experience and outsourcing, along with strong mathematical and communication skills.

This role emphasizes the ability to manage real-time analytics for operational performance, requiring proficiency in spreadsheet tools like MS Excel and Google Spreadsheets. Unify-Cx promotes a diverse team environment.