Real-Time Operations Analyst: Live Queue Optimization

A customer experience management company seeks a Real-Time Analyst to manage service levels across all locations. The analyst will conduct real-time performance analysis and ensure effective communication regarding account performance. Ideal candidates will have a high school diploma and relevant experience in analytics, along with strong communication and organizational skills. This full-time role requires availability on weekdays, weekends, and nights.
#J-18808-Ljbffr