Real-Time Operations Analyst

A leading service provider in the Philippines is seeking a Real Time Analyst to monitor and analyze operational performance. This role involves ensuring Service Level Agreements are met and optimizing staffing levels. The ideal candidate should have 1-2 years of relevant experience and possess strong communication and analytical skills. Familiarity with workforce management tools such as NICE IEX or Verint is essential. Competitive compensation and opportunities for growth are offered.
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