Real-Time WFM Specialist - 24/7 Operations & KPIs

A leading restaurant technology company in Mexico City is seeking Real Time Specialists to manage workforce processes and ensure KPIs are met. Candidates should have experience in contact centers and be adept with tools like GSuite and Excel. This role involves monitoring schedule compliance and providing leadership with performance reports. Strong interpersonal skills and the ability to prioritize workloads are key. Benefit package includes work-from-anywhere days, mental health support, and generous time off.
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