Reception & Operations Assistant - RingCentral

Overview

We are seeking a highly adaptable remote professional to manage professional business calls and navigate complex, evolving software systems. You will handle complex workflows, lead client communications, and execute technical digital tasks within a high-accountability, structured environment.

Schedule:

• Monday - Friday, 9:00 AM - 5:00 PM CST (40 hours per week)

Independent Contractor Perks:

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Responsibilities

• Manage complex, non-linear workflows and solve operational challenges
• Conduct AI-assisted legal research using Gemini and NotebookLM
• Answer and manage all incoming firm calls (Lead Receptionist role)
• Serve as the primary point of contact for clients with clear and professional communication
• Provide chat support for firm inquiries
• Assist in mana...