Receptionist

We're recruiting on behalf of the Electrical Trades Union (Vic) for a capable, people-focused Receptionist to join their Head Office team.

This is more than Reception. You'll support front-of-house and membership services, helping ensure members and their families receive timely, professional support in a values-driven environment.

The role

• First point of contact for members, families & visitors
• Manage calls, enquiries, mail & shared inboxes
• Process membership applications, renewals & payments
• Prepare new member packs & undertake outbound member contact
• Assist with member welfare enquiries
• Provide flexible coverage across reception & membership services

About you

• Experience in reception, admin or customer service
• Strong communication & organisational skills
• Calm, professional approach in a busy environment
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