Receptionist

Receptionist

As a Workplace Ambassador at our Head office, you will direct, co-ordinate and escalate as appropriate any facilities related matters.

The Workplace Ambassador reports to the Facilities Manager and is the local point of contact, the focus is the customer experience.

The Workplace Ambassador has ownership of the Front of House services and is responsible for Reception, Switchboard and other site related duties.

They are responsible for providing support to ensure facilities services are provided in an effective, efficient and compliant manner.

Essential duties and responsibilities include (but are not limited to):

Customer Service

• Management of the Front of House services
• Greet, assist and direct candidates, new hires, visitors and contractors to the appropriate member staff
• Receive, direct and relay telephone, email and other queries
• Maintain the high standar...