Receptionist / Client Care Team Member

Due to ongoing growth, we are inviting applications for an experienced Receptionist/Client Care Team Member to join our team at Wear Referrals.

This is a genuine opportunity for candidates with extensive high-level reception experience gained in a busy and challenging professional environment to join a successful and growing business with scope for career development for the right candidate. A customer service qualification is preferred.

Job responsibilities include (but are not limited to:)

+ Welcoming clients and their pets in a warm, professional manner.
+ Managing the diary; booking in appointments and surgical procedures.
+ Answering a range of client questions via email and telephone.
+ Pro-active communication between clients and colleagues to ensure the day runs smoothly.
+ Administration duties e.g. scanning paperwork, filling in forms etc.
+ Processing prescription requests.
+ Taking payments.
+ Promoting offers and services.