Receptionist - Flexi Hours

Schedule

Available working hours will vary each week and can range anywhere from 0 to 40 hours.

Duties & Responsibilities as a Receptionist

• Ensure a seamless arrival and departure process for guests, including check-in, check-out, room escorting, and luggage delivery.
• Verify and establish appropriate credit arrangements for all guests.
• Collect passports and complete all required procedures in compliance with local legislation and Hyatt’s data privacy standards.
• Handle all cash transactions and billing processes accurately.
• Assist guests throughout their stay, addressing requests and resolving any complaints promptly and professionally.
• Identify and maximize revenue opportunities through effective upselling techniques.
• Provide guests with comprehensive information about the hotel’s services, facilities, and amenities.

About you

Friendly and professional individua...