Receptionist / Front of House - SpringHill Hotel

An excellent opportunity has arisen to join our Front Of House team at the newly refurbished SpringHill Hotel.

The Front Office Receptionist is the first point of contact to our guests, representing the Front of House Department in a friendly, energetic and professional manner and consistently delivering exceptional guest experiences. The successful candidate will play a key role in delivering a memorable experience, working with all departments throughout the Hotel to ensure complete guest satisfaction.

Duties Will Include:

• To be familiar with the days business, including arrivals, departures and special requests.
• To check guests in and out in a friendly and efficient manner
• Ensure all customer enquiries and requests for bookings are dealt with promptly, courteously and efficiently
• Maximise sales through up-selling, using incentives and promotions
• To ensure all cash, ...