Receptionist - Full Time - Monday to Friday

Westminster Toyota Requires a Full Time Receptionist



The primary and most important responsibility of this role is making outbound calls to existing clients.

This position requires someone who is confident on the phone, comfortable initiating conversations, and committed to maintaining strong communication with our customer base.

Duties include:

Lead Management & Follow-Up

• Respond to inbound sales and service leads (phone, email, text, website inquiries)
• Make high-volume outbound calls to new and existing customers
• Follow up with unsold prospects and previous customers
• Re-engage inactive or past service clients
• Maintain consistent contact schedules for lead nurturing

Appointment Setting

• Schedule sales and service appointments
• Confirm appointments and reduce no-shows
• Provide basic vehicle or service information to customers
• E...