Receptionist

The Receptionist serves as the first point of contact for employees, applicants, clients, and visitors. This role is responsible for providing excellent customer service, managing front‑desk operations, and ensuring a smooth and professional experience for everyone entering the BPO office.

Key Responsibilities

• Front Desk & Visitor Management: Greet and assist visitors, applicants, and employees in a courteous and professional manner.
• Manage the visitor logbook and issue visitor badges in accordance with company security protocols.
• Inform concerned departments of visitor arrivals promptly.
• Telephone & Communication Handling: Answer, screen, and direct phone calls; handle inquiries via phone, email, or walk‑ins.
• Administrative Support: Maintain cleanliness and organization of the front desk; receive, sort, and distribute mail, packages, and documents.
• Assist HR and Operations with basic administrative tasks s...