Receptionist (Mandarin Speaker)

• Greet and welcome clients with a friendly, professional attitude.
• Manage appointment bookings and scheduling via phone, WhatsApp, and walk-ins.
• Handle client inquiries and provide basic information about services and pricing.
• Maintain accurate client records and update system databases.
• Process payments and issue receipts accurately.
• Assist physiotherapists in coordinating daily schedules.
• Manage front desk cleanliness and ensure a welcoming environment.
• Handle calls, emails, and messages promptly and courteously.
• Support administrative tasks such as filing, stock monitoring, and documentation.
• Ensure smooth daily operation of the clinic with teamwork and efficiency.

Requirements:

• Minimum SPM or Diploma in Business Administration, Customer Service, or related field.
• Prior experience in front desk, customer service, or clinic environment is an advantage.
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