Receptionist

DUTIES AND RESPONSIBILITIES:

Key Responsibilities:

• Receive and review Heart Station requests, ensuring completeness and accuracy of patient information.
• Provide courteous and professional front-line service to patients in the reception area.
• Explain instructions and special preparations for Heart Station procedures.
• Ensure proper charging and accurate encoding of charge slips for in-patients and out-patients.
• Verify charge slips before submission to the Billing Section.
• Coordinate with hospital staff to ensure smooth Heart Station operations.
• Handle phone calls and interdepartmental communications related to Heart Station services.
• Maintain organized and complete filing systems for in-patient and out-patient records, including PhilHealth requirements.
• Monitor and document professional fees and submit required records to the Accounting Department.
• Collect and maintain patient feedback ...