Receptionist

Job Summary:

The Receptionist serves as the first point of contact for clients and visitors of the wellness center. This role is responsible for providing excellent customer service, managing appointments, handling inquiries, and ensuring smooth front desk operations. The Receptionist plays a key role in creating a welcoming and relaxing environment aligned with the center's wellness and customer experience standards.

Job Responsibilities:

• Act as the main frontliner of the Center by warmly welcoming clients, answering phone calls, and responding to inquiries in accordance with the Center's service standards.
• Provide accurate information regarding services, programs, schedules, and basic pricing.
• Notify the Care Team upon client arrival and ensure smooth patient flow throughout the visit.
• Manage and maintain the Center's appointment calendar, ensuring efficient scheduling and minimal conflicts.
• Coordinate and organize requ...