Receptionist/Admin Assistant

We are seeking a professional and customer-oriented Receptionist/Administrative Assistant to join our team. The ideal candidate will be the first point of contact for guests and visitors, providing exceptional customer service and administrative support to ensure smooth operations.

• Greet guests and visitors in a friendly and welcoming manner.
• Handle all incoming calls, emails, and inquiries promptly and professionally.
• Manage reservations and bookings, ensuring accuracy and efficiency.
• Assist guests with check-in and check-out procedures, including processing payments and issuing room keys.
• Provide information about hotel facilities, services, and local attractions.
• Maintain cleanliness and organization at the front desk area.
• Assist in administrative tasks such as filing, data entry, and preparing documents.
• Coordinate with other departments to fulfill guest requests and resolve any issues or complaints.