Records Retrieval Coordinator

Medical Records Request Specialist
Employment Type: Full-Time
Location: Remote
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About The Role
The Medical Records Request Specialist is responsible for actively requesting medical records from healthcare providers and ensuring those requests are followed through to completion. This role focuses on provider outreach, follow-ups, and managing outstanding requests—not document intake or basic processing.
You will handle multiple open requests at a time, track progress, and work directly with provider offices to resolve delays or rejections.
Key Responsibilities
Medical Records Request Submission
Submit medical record requests via provider portals, fax, email, or other approved methods
Research and follow provider-specific submission requirements
Ensure all request packets are complete before submission
Provider Follow-Up & Escalation
Perform regular follow-ups with provider offices regarding pending requests
Track aging requests and p...