Recovery Specialist

Intugo is looking for a Recovery Specialist to manage delinquent accounts and drive successful debt recovery strategies. This role focuses on analyzing account history, negotiating payment arrangements, and ensuring accurate documentation while maintaining a high level of professionalism in challenging situations.



The ideal candidate is analytical, detail-oriented, and experienced in collections or accounts receivable, with strong negotiation and communication skills.



Key Responsibilities

Manage accounts that are 360+ days past due.

Analyze account history and payment activity to determine recovery strategies.

Conduct outreach to negotiate payments and resolve outstanding balances.

Maintain accurate and detailed records of all account activity.

Adjust strategies based on debtor responses and escalate cases when needed.

Meet recovery targets and reduce financial write-offs.

Ensure timely resolution of account...