Referrals & Contracts Manager

Job Title: Referrals & Contracts Manager

Role Purpose

To lead and manage the organisation’s referral pathway, contract management, mobilisation of new services, and bid/tender submissions within a CQC-regulated supported living environment.

The role is responsible for ensuring safe, suitable placements, contract compliance, sustainable occupancy levels, and high-quality tender submissions that support strategic growth.

This role directly impacts revenue stability, regulatory compliance, and commissioner confidence.

Key Responsibilities

Referral Management & Placement Oversight

• Act as the central point of contact for all incoming referrals from Local Authorities, ICBs, and other commissioners.
• Review referral documentation including assessments, risk profiles, funding approvals, and care requirements.
• Assess placement suitability in collaboration with Registered Manag...