Regional After Sales Service Manager

MAIN RESPONSIBILITIES AND ACTIVITIES
The Regional After Sales Service Manager is responsible for the main following activities:
1.
Workbench Operations - Maintenance & Repair of Hermès Timepieces
* Perform technical interventions across a wide range of timepieces, including quartz, mechanical, manufacture movements, small complications, high complications, and jewelry watches.
* Execute case and bracelet finishing operations, such as polishing, satin ‑ brushing, and sandblasting, while strictly adhering to Hermès finishing high standards.
* Manage the Hong Kong workshop with full autonomy, ensuring all watchmaking tools, equipment, and spare parts are properly organized, secured, maintained, and inventoried.
* Oversee the execution of all after ‑ sales interventions, guaranteeing the expected level of quality and ensuring that turnaround times meet Hermès requirements.
* Fill in all needed inform...