Regional Control Room Operations Coordinator

Regional Control Room Operations Coordinator

Crisis24 Solutions (PTY) LTD, Block A, The Terraces, Cape Town, South Africa, South Africa

Job Description

Posted Friday, January 30, 2026 at 10:00 PM

Who We Are Looking For

GardaWorld is establishing a 24/7 Operations Centre in Cape Town to enhance support for our clients and operational teams across Africa. The Regional Operations Coordinator is responsible for real-time monitoring of platforms, systems, and communications, serving as the first line of response in journey management, incident handling, and operational coordination. The role ensures client journeys and alerts are continually observed and managed in line with GardaWorld protocols.

What You Will Work On

• Ensure pre-task correspondence is shared with the travellers
• Monitor client journeys, GPS tracking, platform alerts, and panic alarms to maintain situational awareness
• R...