Regional Customer Technical Service Ops Manager

Job Description
We are looking for an experienced Customer & Technical Service Operations Manager to lead service delivery, technical support and customer operations for a specialist capital?equipment portfolio across Singapore and the wider Asia?Pacific region. This role combines people leadership, technical depth and customer?facing engagement, ensuring a consistent, high?quality service experience while supporting commercial growth.
The ideal candidate brings strong technical fundamentals—particularly in hydrogen peroxide vapour (HPV) technology, electro?mechanical systems and PLC?controlled equipment—alongside the ability to lead a multi?disciplinary team and collaborate effectively in a regional and global environment.
What You'll Do
Lead customer service and technical service operations across the region, ensuring a consistent and exceptional customer experience.
Oversee installation, qualification, validation, service, repair and calibration activities for comple...