Regional CX Teamlead EMEA

K2 Partnering Solutions is a global provider of unique end-to-end consultative solutions in the enterprise applications, AI, and cloud space.

The Regional CX Teamlead is responsible for overseeing the CX (Customer Experience and Operations) Department within a specific region in a hands‑on capacity. You will lead a team to ensure the seamless execution of the deal lifecycle: From onboarding and contract management to billing, commissions and renewal management. Your goal is to drive operational excellence, mentor your team, and act as the primary bridge between Regional Sales, Leadership and Shared Services (Accounting, Credit Control, and Compliance).

Key Responsibilities:

1. Regional Operational Excellence

• Accounts Receivable: Oversee, manage and contribute to monthly Billing from timesheet/expenses collection and processing to creating invoices/credit notes for customers across the region.
• Accounts Payable: Oversee, manage an...