Regional Manager of Data Entry & Customer Service

Job Description


Our Company:

At Specialty Rx, Inc., our mission is to provide exceptional service guided by our CARE culture — Commitment, Accountability, Respect, and Excellence. The highest priority of each employee is to deliver top-quality service to our customers and colleagues, whether directly or through supporting others. This job description outlines the primary responsibilities through which employees embody our CARE values and contribute to the company’s mission of outstanding service.



Responsibilities:


+ Perform duties assigned by the Director of Operations.

+ Supervise and coordinate daily activities of Data Entry/Customer Service Department.

+ Plan and schedule work of Data Entry Technician and Customer Service Pharmacy Technician.

+ Predict, control and implement changes in workload, staffing, procedures or schedules to best fit department needs.

+ Manage departments...