Regional operations manager

The Regional Operations Manager is responsible for driving operational excellence, data integrity, and service reliability across the Transport Division’s regional footprint (including DRC, Zambia, Zimbabwe, Mozambique, Tanzania, Namibia, Botswana, Malawi, Kenya). This role bridges the gap between the strategic direction set by the Operations Director and the in‑country execution led by General Managers / Country Managers. It ensures that operational processes, SOPs, and key performance indicators are consistently applied, monitored, and improved. The role has a particular focus on transport management system (TMS) accuracy and timeliness, carrier performance management, cross‑border compliance, real‑time visibility (control tower/whiteboard discipline), and financial discipline.

Key Job Functions : Strategic & Operational Planning Translate the Operations Director’s strategic goals into monthly and quarterly operational plans for each country. Prepare weekly operational dashb...