Regional Performance Manager Security Operations Center

Job Description


Regional Performance Manager Security Operations Center Summary:

The Regional Performance Manager will oversee operations across multiple Security Operations Centers (SOC) locations, ensuring seamless staffing, performance, and compliance. This position will interface with Senior Management, Recruiter(s), Scheduling Staff, and key clients to foster strong relationships. The Regional Performance Manager will also ensure that qualified candidates are continuously sourced and interviewed, creating a pipeline of qualified staff for assignment while managing customer relationships to drive satisfaction and retention.

Regional Performance Manager Responsibilities:


+ Ensure all security personnel in SOCs are trained on mobile applications for time and attendance recording, with consistent usage in the field.

+ Maintain standards for overtime performance through effective regional scheduling and supporting recruitm...