Regional Service Center Manager

Location: Kenya Reporting to: Head of After sales, Kenya Dotted Reporting: Regional Business Manager Direct Reports: Regional Service Center Technicians. Background d.light is a global leader in making transformative products available and affordable to low-income families. d.light has sold 35 million products, including solar lanterns, solar home systems, TVs, radios, and smartphones, impacting the lives of over 193 million people. Our vision is to transform the lives of one billion people with sustainable products by 2030. Position Description The job holder will execute After Sales initiatives for d.light within a designated region through partnerships with appointed partners and in d.light service offices. The holder will be involved in sourcing, onboarding, capacity building, monitoring and evaluation of service partners within the region with an aim of delivering excellent Customer Experience & After Sales Services in their respective region. Roles & Responsibilities Source and ...