Regional Service Provider System Specialist

Expeditors

full-time Santos, State of São Paulo Information and Record Clerks

Posted:

March 03, 2026

Location:

Santos, State of São Paulo, Brazil

Job Description

                    Descrição da vaga

Responsible for ensuring that all service providers are connected with the best possible connectivity format: EDI, API, or Mobile/Portal
Ensure that all dispatching is electronic, and all events are hitting their KPI, including 90% for DLV and POD
Identify the root cause of the Carrier or Operator issues impacting connectivity. Then introducing solutions.
Provide continuous guidance and coaching to our Carriers on all EDI/API functionality.
Provide continues guidance and training to our Operational teams to improve efficiency through connectivity.
Identify opportunities for providers to move to a direct connection or API or other cost saving connectivity options.
Train branch management on systems and data management, including new systems and connections options.
Cooperate and assist all members in the Service Provider Management team.
Monitor service provider performance with standards,...
                

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Job Overview

Job Type: full-time

Location: Santos, Brazil

Posted: March 03, 2026

Deadline: April 12, 2026