Regional Tech Support Lead: Incident & Operations

SoftConstruct

Full-time city of johannesburg metropolitan municipality, gauteng Customer Service

Posted:

June 06, 2026

Location:

city of johannesburg metropolitan municipality, gauteng, South-Africa

Job Description

                    SoftConstruct is seeking a Technical Support Team Lead to manage the technical support lifecycle across its African regional hubs. This role involves optimizing incident resolution, leading a team of technical support staff, and acting as a vital communication link between local teams and HQ. Candidates should have at least 5 years in IT operations management, a Bachelor’s degree in IT or a related field, and strong skills in IT Service Management tools. Join us for an exciting opportunity to make a significant impact!
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Job Overview

Job Type: Full-time

Location: city of johannesburg metropolitan municipality, South-Africa

Posted: June 06, 2026

Deadline: July 16, 2026