Regional Trust & Safety Manager - North Region

Trust and Safety focuses on proactively identifying, managing, and mitigating risks in real-time. The team also works hands-on to ensure swift, effective, and empathetic responses to incidents while continuously improving the safety of our platform. We take ownership of challenges and are relentless in finding practical solutions so that everyone can feel safe while using Wolt - be it for ordering, delivering, or selling goods.
As the Regional Trust and Safety Manager for Wolt’s North region you’ll take full ownership of understanding the top risks, identifying root causes, and rolling up your sleeves to solve issues in the region. You’ll be responsible for developing and launching Controls (product, policies, processes) across the North region’s 9 markets: Finland, Sweden, Estonia, Denmark, Latvia, Lithuania, Norway, and Iceland. You’ll also serve as the go-to expert for escalations, balancing strategic direction with hands-on execution..
Our North region is where our “home” cou...