Registered Nurse

The Telephone Triage Nurse (RN) will be responsible for monitoring, answering, and responding to calls received through our emergency line outside of office hours. This individual will provide timely and appropriate guidance to patients in the critical postoperative period and, when necessary, escalate cases to the appropriate surgeon.

Key Responsibilities
:

• Answer and respond to all incoming calls
  to our after-hours emergency line, ensuring timely and professional communication with patients.
• Listen to patients' concerns
  attentively, gather relevant information, and provide
  guidance on proper care
  based on their symptoms or inquiries.
• Assess and determine the urgency
  of the situation to decide when to escalate a case to the surgeon or relevant medical professional for further evaluation or intervention.
• Respond to incoming emails
  related to postoperative care, providing clear, accurate information and addressi...