Registrar

POSITION SUMMARY: The Front Office Registrar position is one of the most important functions at America’s ER and the first point of contact with patients in the facility and by telephone. The Registrar will work collaboratively with the Medical Staff to ensure each patient is given the highest level of customer service. Registrars will courteously and professionally greet patients as they arrive to the facility, register them into the system, and provide secondary support to all facility personnel. DUTIES AND RESPONSIBILITIES: Essential Function: Assists patients and family members, either by phone or in person, with inquiries regarding services provided by America’s ER. Greets all patients, family members, and vendors in a pleasant and professional manner consistent with America’s ER established standards. Registers patients into the EMR, verifies insurance and collects payments, copayments and coinsurance associated with the patient’s plan of care. Expectations: Employees of America’...