Registrar Officer

Reports to: The Assistant Director in the Corporate Secretary’s Department

Responsibilities:

• Provide strategic leadership, guidance, and day-to-day support to two Registrar Administrators with distinct regional mandates.
• Develop, implement, and assess policies, procedures, and action plans related to eligibility and customary adoptions within the NEO.
• Establish performance goals, track key metrics, and promote a culture of accountability and excellence.
• Oversee operations to ensure records and processes meet confidentiality standards and comply with all applicable regimes.
• Ensure the accurate, efficient, and confidential management of enrolment and customary adoption records.
• Work collaboratively with senior leadership and community stakeholders to enhance enrolment services and initiatives.
• Lead and oversee training initiatives to support team performance and consistency.
• Repres...