relation outlet manager

SOTC Play & Development Sdn. Bhd (Playvelope) is a dynamic special needs intervention and educational centre committed to empowering children with diverse developmental needs through personalized, evidence-based approaches.
Due to our business expansion, we are seeking a dedicated and compassionate Relation Outlet Manager to join our multidisciplinary team in delivering early intervention and individualized learning support.

JOB DESCRIPTIONS:

• Oversee daily outlet operations to ensure smooth and efficient performance.
• Lead, supervise, and motivate outlet staff to deliver excellent customer service.
• Build and maintain strong relationships with customers and parents.
• Handle customer inquiries, feedback, and complaints professionally.
• Ensure outlet cleanliness, safety, and compliance with SOP standards.
• Monitor sales performance and achieve monthly revenue targets.
• Plan and execute promotional activities, birth...