Relationship Manager

Are you ready to immerse yourself in a new culture and advance your career? Our esteemed client is offering an exciting position for Relationship Manager. In this role, you will ensure that their interaction with them is collaborative in nature and grows their lifetime value to both the Acquiring partner and company against both revenue and profitability targets. The position is located in Cape Town.


Key Responsibilities:

The candidate will assume ownership for all aspects of the relationship with key merchants and smaller merchant groups.

The customer relationship manager maintains and extends their relationship with strategically important partners by implementing innovative CRM strategies.

Understand the key drivers behind their business with the merchant; be able to identify and examine issues with KPIs and bring these to the attention of the merchant or the appropriate internal company team.

Understand the cause and ...