Relationship Manager - In-Clinic Consults

DocsApp
Full-time bengaluru, karnataka Other-General
Posted:
June 04, 2026
Location:
bengaluru, karnataka, India

Job Description

Key Responsibilities:

  • Review prescriptions to assess whether the diagnosed disease/condition is covered under the customer’s insurance policy
  • Perform basic quality checks on prescriptions including:
    ○ Verifying doctor’s name, registration ID, and specialization.
    ○ Ensuring mandatory details are present (diagnosis, medicines prescribed, patient details, date, etc.)
  • Identify and report inconsistencies or incomplete documentation
  • Work closely with internal teams to seek clarifications or escalate exceptions
  • Ensure adherence to internal SOPs, claim processing timelines, and confidentiality norms
  • Maintain records of reviewed prescriptions with appropriate tagging (approved/needs clarification/rejected)
  • Monitor provider/client performance, analyse the data, and prepare report to keep clients and internal stakeholders informed
  • Proactively visit clients at their location to understand their needs,...
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    Job Overview

    Job Type: Full-time
    Location: bengaluru, India
    Posted: June 04, 2026
    Deadline: July 14, 2026