Relationship Manager

Job Summary: 

We are looking for a Relationship Manager to oversee and maintain strong relationships with our Small and Medium Enterprises (SMEs) clients. As a Relationship Manager, you will be responsible for ensuring that our SMEs clients receive excellent customer service, managing their accounts, and identifying new business opportunities. You will work closely with cross-functional teams to develop and execute effective business strategies, contributing to the overall growth of the company.

Responsibilities:

• Develop and maintain strong relationships with SMEs clients, acting as their primary point of contact
• Understand clients' business needs, challenges, and opportunities, and provide tailored solutions and support
• Collaborate with internal teams, including sales, marketing, and operations, to deliver high-quality customer service and meet clients' expectations
• Analyze market trends and identify potential business opp...