Relationship Manager

Relationship Manager (Business Development, SME Loans)

Responsibilities

• Identify and pursue potential SME clients (lead generation).
• Meet or exceed sales and relationship development targets.
• Upsell or cross-sell products and services based on client needs.
• Develop account plans and client strategies.
• Ensure a smooth onboarding process and excellent first experience.
• Build and maintain strong, long-term relationships with clients.
• Act as the main point of contact between the client and the company.
• Understand client needs, goals, and business operations.
• Conduct regular reviews of client accounts and usage.
• Handle client concerns or complaints effectively and efficiently.
• Coordinate with internal teams to resolve issues and provide support.

Requirements

• Bachelor’s degree, pre...