Relationship Manager-Small Business Finance(Outsource)

Relationship Manager-Small Business Finance (Outsource)

United Arab Emirates

Job Description

KEY METRICS:

• Revenue, Expenses, Net Income, Assets
• Consumer satisfaction, loan/financing repayment performance, delinquency rates, consumer retention, complaints, compliance with regulations and codes of conduct
• Number of valid customer complaints, percentage of delinquent customers, customer exits due to financial crime compliance

Key Accountabilities and Responsibilities:

Credit

• Acquire volumes from existing portfolio and new contacts; develop a database of qualified leads through referrals, cold calling, networking, etc.
• Prepare high-standard call reports that are informative and professional
• Prepare credit applications, analyze financial documents, and ensure compliance with policies and regulations
• Assess client needs, monitor financial...