Relationship Officer, DBC - Balance Builder.MGN Pak - Direct Banking Center (Mashreq Global Net[...]

Responsibilities

• To achieve monthly KPIs assigned
• To maintain standard performance to achieve top productivity and efficiency from systems as well as the product campaigns.
• To ensure that all telesales activities are directed to meeting sales targets.
• To ensure assigned card acquisition monthly targets are achieved
• To ensure that there is no miss selling
• Adherence to discipline and punctuality
• Follow verification policy – adhere to banking policies, procedures and regulatory requirements .
• Updating all the systems as per the call with the customer.
• Achieve given targets on monthly basis.
• Meeting the KPI Targets set in term of card acquisition
• Contact potential and existing customer via phone to introduce and promote banking products.
• Understand the customer needs and recommend suitable banking solutions.
• Cross-sell and upsell products to maximize revenue oppor...