Relationship Officer

Shaadi Organization Pakistan is seeking a proactive and client-focused Relationship Officer to manage and grow relationships with corporate and individual clients.

The ideal Relationship Officer will serve as the primary point of contact for clients, ensure excellent service, promote our services, events, and contribute to customer retention and business growth. This role requires strong communication, interpersonal, and analytical skills.

Key Responsibilities:

• Build and maintain strong relationships with existing and potential clients.
• Understand clients needs and recommend appropriate services.
• Serve as a trusted advisor, resolving client queries and ensuring high levels of customer satisfaction.
• Coordinate with internal teams (operations, consultancy) to ensure smooth account management and service delivery.
• Monitor client accounts and identify opportunities for cross-selling and up-selling solutions.
• Prepare ...