EM
Posted:
March 03, 2026
Location:
Singapore, Singapore, Singapore
Job Description
Responsibilities:
- Attend to cases lodged by residents, review and follow up or assigned to technical team for follow up where necessary.
- Make appointment and meet-up with residents to resolve feedbacks / complaints.
- Address enquiries promptly and professionally, meeting the KPIs set within the Business Unit.
- Deploy cases to the relevant parties (e.g. Government Agencies) for follow up. and follow through to ensure closure of cases.
- Coordinate with the assigned Technical Officers on enforcement matters.
- Coordinate with Agencies on social issues
- Answer Clients Phone calls in a professional and prompt manner
- Have an understanding of client background and their requirements
- Part of Crisis management team & follow up with stakeholders on resolution of cases
- Any other duties assigned by your supervisor
- Excellent Interpersona...
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Submit your application for the Relationship Officer position at EM Services Pte Ltd.
Apply Now Save for LaterJob Overview
Job Type:
Full-time
Location:
Singapore, Singapore
Posted:
March 03, 2026
Deadline:
April 12, 2026