Remote Backup & DR Support Technician I

A global technology firm seeks a Support Technician 1 to join their Remote/WFH team in the Philippines. This role involves providing technical support for backup and disaster recovery systems. The technician will handle customer inquiries via phone or email, manage support tickets, troubleshoot issues, and maintain technical documentation. Ideal candidates will have a Bachelor's degree in computer science or a relevant high school diploma with experience. This is a customer-focused position requiring excellent problem-solving skills and attention to detail.
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